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Privacy policy

1. OBJECT

Tessile SRL intend to describe what personal data users collect for purposes related to their business activities, including through the consultation of the site at ww.celestepisenti.com and to inform all customers and users of the informative website as well as the e-commerce platform about the processing carried out with these personal data, so as to provide in a clear, simple and detailed, all the information and communications on the processing of personal data, the management of consents and their rights, all in accordance with Articles 13 and 14 of EU Reg. 2016/679 GDPR.

This policy and the related information is subject to periodic updates in relation to regulatory changes and the indications of the Privacy Guarantor.

2. DATA CONTROLLER

Tessile SRL, Rapallo (16035 – GE) in Corso Italia 36/6 , C.F. e P.IVA 02434610990, is the joint data controllers of the personal data collected through the website www.celestepisenti.com  Tessile Srl have established, by means of an internal agreement, their respective roles and relations and their respective competences, responsibilities and methods of handling the data collected. Tessile Srl communicate the data or part of them to external and different entities (contractors and sub-contractors of services located in countries of the European Union) for specific processing or part of them: these entities come into possession of your data only for the purposes and provision of services indicated by Tessile Srl is are bound to the protection of personal data with the same security systems adopted by Tessile srl pursuant to art. 28 EU Reg. 2016/679 GDPR.

3. TYPES OF PERSONAL DATA PROCESSED AND PURPOSES OF PROCESSING

Personal data is any information that identifies or makes a person identifiable, either directly, such as name, surname, postal or e-mail address, or indirectly and through other combined or identifying data, such as telephone number or IP address of the terminal or device used. Tessile Srl  collect the following personal data in their commercial dealings with customers, subject to their express informed consent:

  • personal data and contact details, telephone number and e-mail address;
  • data necessary for the identification and management of the contractual relationship (contractual, location, bank and payment data);
  • digital identification data (IP of access to the site) and other navigation data or preferences when consulting the website or e-commerce platform, through the use of cookies;
  • in some cases photographic images of you and/or videos of you.

This is personal data that users/customers voluntarily and consensually provide to Tessile Srl  in the course of business relations: (a) by filling in contact forms at the points of sale or (b) by subscribing to our newsletter for generic direct marketing or (c) by filling in a purchase order on the e-commerce platform or, again, (d) by accessing public or private events organised by Tessile Srl  , (e) by business phone, what’s upp chat or shopify chat finally (f) automatically upon accessing and consulting the website www.celestepisenti.com through the use of cookies. Tessile Srl collect this personal data for the following purposes:

  • A. Tessile Srl  

for the purposes of the correct management of the contractual sales relationship through the e-commerce platform, in this case also communicating the data to business partners for the performance of part of the processing and specific services:

  • identify the customer;
  • allow the creation of an account on the online shop and manage access to the website;
  • manage payments for orders or any refunds;
  • send all the communications and information necessary to monitor the purchase and to exercise his or her rights, including termination or withdrawal from the contract;
  • ship and deliver the purchased products to the indicated delivery address;
  • communicate the data necessary for the execution of the sale, the shipment and delivery of the products, the management of payments and refunds as well as the invoicing of the operations, to our commercial partners Team System Digital , fatture in-cloud,DHL Express Spa

4. LEGAL BASES FOR PROCESSING

The legal basis for the processing of the personal data is the explicit consent of the users/customers expressed directly by filling in and sending the newsletter subscription forms, creating an account, completing a purchase order (art. 6 co. 1 lett. a) GDPR).

The legal basis for the processing of personal data for access and consultation of the e-commerce platform as well as the management of browsing preferences on the website is the explicit consent expressed when accessing the site through the acceptance of cookies, which can be managed or revoked during navigation by accessing the "Privacy setting" area. The legal basis of the processing of personal data for commercial relations for the purchase of clothing and/or luxury accessories is the the execution of the contract to which you are a party (art. 6 co. 1 lett. b) GDPR).

The legal basis of the processing for the collection and publication on social media of your image (in photographs or video) during fashion events organised and carried out by Tessile Srl , is the pursuit of the legitimate interest of  Tessile Srl to advertise its promotional initiatives (art. 6 co. 1 lett) GDPR) and is based on the consent, informed, freely expressed by your persons at the time of access to the event.

to the Judicial Authority.

5. NEWSLETTER SUBSCRIPTION

By filling in the newsletter "subscription form", Tessile Srl collects and processes the personal data you enter in the "name", "surname" and "e-mail" fields in order to subscribe you to the service and to inform you by e-mail of the display and/or arrival of new brands, new products, new collections and the invitation to participate in our initiatives/fashion events/news related to Celeste Pisenti /Tessile Srl. our initiatives/events/news related to Celeste Pisenti /Tessile Srl. The processing is therefore voluntary and necessary to satisfy your interest. The data collected will not be communicated to third parties, nor otherwise disclosed or transferred outside the European Union, and are subject to storage only for the purpose of processing specified and only until your request for cancellation, according to the procedure indicated at the bottom of each e-mail. Registration is free and there is no obligation to actually provide the data that we ask you to indicate on the form, on the other hand failure to provide such data makes it impossible to provide the service. You have the right to ask us at any time, by sending a request to info@celestepisenti.comper : access to the data concerning you, their modification, integration or cancellation, restriction or opposition to their processing. If you believe that your personal data is being processed in violation of mandatory regulations, you have the right to lodge a complaint with the Italian Data Protection Authority or to take legal action.

6. WEBSITE ACCESS AND COOKIE POLICY

A cookie is a file that is downloaded to your computer, tablet, smartphone or other device that allows Internet browsing (terminal), when you access the website of Tessile Srl and that "asks" the browser to be stored on the device to recognize you as a user / customer and to remember information about your browsing habits, such as your login information, the language you use or the selections you have already made previously, all in order to facilitate your subsequent visits and improve the functionality of the site by customizing the content. The https://www.celestepisenti.com   website and its e-commerce platform use cookies to allow customers to view and receive content tailored to their personal interests. The website uses both first party and third party cookies. These are:

  • session cookies: which are deleted after you leave the site;
  • persistent cookies: i.e. which are stored for a longer period of time depending on the purpose of the cookie in minutes or years.

The site uses cookies for the following purposes:

Strictly necessary cookies

(Or technical-navigation or session cookies) These cookies are necessary for the operation of the site and cannot be disabled in our systems. They are usually only set in response to customer actions that constitute a request for services, such as setting privacy preferences, logging in or filling out forms. You can set your browser to block or alert you to these cookies, but as a result some parts of the site will not work. These cookies do not store any personal information.

Performance cookies

(Or technical-analytics cookies) These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of the website. They help us to know which pages are the most and least visited and to see how visitors are using the site. All information collected by cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our site.

Functionality cookies

These cookies allow the site to provide advanced functionality and personalisation (for example: setting garment search by product category, brand, gender, size, colour). If you do not allow these cookies, some or all of these services may not work properly.

Targeted advertising cookies

These cookies may be set by Tessile Srl for profiling and advertising purposes. They are used to build a profile of your interests and show you relevant ads on our website or to invite you to dedicated promotional campaigns. The user/customer of the website sets and manages the cookies, accepting their operation or rejecting them:

7. (a) when the user first accesses the site and selects his or her personal preference (the banner on first access allows the user to totally accept or reject cookies, except for technical and strictly necessary cookies, which are always active) and stores the user's choice for the time of 365 days;

8. (b) at any other time of browsing by accessing the "consent management" area of the site;

9. (c) setting preferences on the installation of cookies through your browser.

For further information on the cookies used by the e-commerce website, please consult the dedicated Cookie Policy and the relative extended information.

10. SOCIAL MEDIA

Through the "social buttons" of Facebook, Twitter, Instagram, Youtube, published on our website we make our website and our events more popular. In the information/advertising section of the website, Tessile Srl publishes the images and videos taken during its promotional events on its website and on social networks and social media: publication takes place with a generic reference to the name of the event, without any other caption or indication of the name of the subjects portrayed, as well as without "tags" and/or links connected to websites or web pages relating to the participants in the event, even if they are well-known public figures. The publication and dissemination of the images collected is free of charge, for the purely informative and possibly promotional purposes of Tessile Srl (art. 6 co. 1 lett. b) GDPR). The photo and video images are collected and used  by Tessile Srl through specifically authorised persons and are not transferred to third parties.

11. DISCLOSURE OF DATA

The data collected may be communicated to partners of Tessile Srl only for the purpose of carrying out the processing or part of the processing described above and determined by Tessile Srl. Your data will not be passed on to third parties or disclosed to third parties for different, independent processing.

12. YOUR RIGHTS IN RELATION TO PERSONAL DATA

The interested parties have the right to obtain from Tessile Srl, by addressing their requests to one or the other at the contact e-mail addresses info@celestepisenti.com :  access to personal data and the rectification or cancellation of the same or the limitation of processing concerning them or to oppose processing. To protect your privacy and security, Tessile Srl reserve the right to verify your identity before fulfilling any request.