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Privacy policy

This page describes the personal data policy provided on the website, with reference to the personal data acquired from website users.

This information is addressed, in accordance with article 13 of EU Regulation 2016/679 (European Regulation concerning the protection of natural persons, with reference to personal data process, hereinafter as “EU Regulation”), to anyone using online services on the website.

Such information is provided only for this website, excluding other links possibly visited by the user and outside the control of Tessile S.r.l.


Data controller is: Tessile S.r.l. (hereinafter as “Tessile” or “Controller”), registered office in Corso Italia no. 36/6, 16035 Rapallo, tax identification and VAT number 02434610990, e-mail address; certified mail address


Navigation data

The information systems and the software procedures provided to use the website do acquire some personal data, during their normal functions, thereof transmission implies the use of internet communication protocols.

These types of information are not collected in order to be connected to any identified interested party, but, in respect of their nature, they might allow an identification of the users by processors and associations containing third persons data.

Such data category includes IP addresses or domain names of computers used by users connecting to the website, URI (Uniform Resource Identifier) addresses of resources required, time of query, method used to submit the query to the server, dimension of the file obtained as answer, numerical code showing the status of the response given by the server (successful, error, etc.) and other parameters concerning the operational system and the IT environment of the user.

Data voluntarily furnished by the user

Personal data are collected by filling the form under the section “Contacts” on the website as well as by ordering a purchase.


Tessile will process your personal information collected on the website for the purposes as follows:

1. purposes related to the management of contractual relationship

Should you buy products on our website, you will be required some personal information (name, surname, address, e-mail, details concerning the means of payment), in order to accomplish the purchase order. Tessile detects and collects your data in order to accomplish your purchase, including the following insurance procedures, commercial and technical administration services, as well as in order to impede infringements and frauds.

2. purposes related to marketing activities

By providing a specific consent, your personal information released on inscription to newsletter pages and collected under the section “Contacts” (name, surname, address, e-mail) will be used for the following purposes: collection, registration and process of purchase data, financial analyses and statistics, sending of advertising/informative/promotional material, promotional operations and offers.

3. purposes connected to queries moved by section “Contacts”.

Whether you would like to query any information by the section “contacts” on the website, you will be required some personal information in order to manage such query (name, surname and e-mail address).

4. purposes for legal fulfilments

Your personal data might be processed in order to fulfil the legal requirements provided by Italian law, by EU Community regulations or legislation and/or in order to exercise or defend a right of Tessile before a Court.

5. registration on the website

In case of registration on our website, further to your consent, Tessile will process your personal data, in order to let you use some services as, among others, to see the details about any orders in progress, or the supplied ones, or the recently returned ones. By registration, you can also manage the consents you gave for the inscription to newsletters and the marketing activities.


The provision of your data is not compulsory. Should you not provide such personal data, it would be impossible for Tessile to manage the services you required.


Tessile will process your personal information:

According to the purposes as mentioned at sub 1), as they are necessary for contractual fulfilments (i.e. for the purchase of products); further to your specific consent, in case of marketing and newsletter inscription for the purposes as mentioned at sub 2); as far as the purposes are concerned at sub 3) and sub 5), the process of personal information is necessary to execute pre-contractual measures applied upon your request. We underline that, as fa as the purposes mentioned at sub 2) are concerned, your consent is necessary to process your personal information, in order to fulfil such purpose, anyway the aforementioned consent is not compulsory and, should you decide not to give it, this will not prejudice you to receive the services you requested.


Personal data will be mainly processed by electronic or anyway automated (i.e. manual, computerized and telematic) tools, according to the appropriate ways and means, in order to keep such data safe and confidential.  In particular, any technical, computerized, managing and proceeding measures of security, in order to guarantee the appropriate level of data protection as established by Italian law, by allowing the access only for the persons charged by the Controller or by the Responsible of personal data processing.

Personal data subject to the processing will be suitable, complete and not exceeding the purposes they were collected for or subsequently processed, and they will be kept under an appropriate form allowing the identification of the interested party for a period not exceeding the time necessary for the purposes they were collected for, and this in agreement with the current provisions of law.

The Controller states not to use any automated processes finalized to a profile of the interested party.


Personal data will be processed within Tessile S.r.l. and communicated to employees/collaborators, as well as to the following subjects:

a. companies offering services accessories to execute the purchase contract, including the subjects offering assistance services or tools in your favour;

b. companies offering order transmission activities;

c. subjects offering control, review and credit recovery services;

d. subjects carrying out marketing researches, in order to monitor the satisfaction of the customers concerning the purchase order and the quality of the services performed;

e. every Authority allowed to access to personal data, further to legal or administrative measures or as supervisory and/or control bodies;

f. subjects offering services to manage computerized systems and telecommunication networks (including e-mails);

g. freight forwarders and carriers operating the delivery and the collection of products;

h. companies managing marketing activities.

We do underline, that the performers of services in charge (for example: carriers, logistic companies, banks) might use personal data transmitted only for the purposes of accomplishing such services.

The subjects belonging to the aforementioned categories do operate in total autonomy as separated Controllers of personal data processing or as Responsible of such processing; the list of these ones is constantly updated and it is available at the registered office of Tessile S.r.l. and it is released upon your request.


The Controller informs that the collected personal data will be kept only for the time required to carry out the services requested by the user. As far as marketing purposes are concerned, personal data will be kept for a period of two years. As the retention period expires, personal data will be destroyed or anonymized.


We inform you, that article 7 of Privacy Code and articles 15 and followings of EU Regulation do allow the interested parties to exercise specific rights towards us. In particular, the interested party will be allowed to exercise the:

  • Right to access: to obtain the confirmation of the presence of personal data regarding you, although not yet registered, the access thereto and to their origin, as well as to purposes, to retention periods, to processing methods and to logic applied in case of processing performed by automated tools;
  • Right to revoke the consent: to revoke the consent possibly performed regarding the processing of your data for the purposes mentioned at point 3 sub 5), except for lawfulness of personal data performed until that moment;
  • Right to portability: to receive processed personal data on a common use structured form and visible by any automatic device and, unless this is not technically possible, to transmit your data directly to another Controller of the process;
  • Right to cancellation, anonymisation: to obtain the cancellation, the transformation in anonymous form or the block of data, thereof retention is not necessary in respect of the purposes therefor such data have been collected and processed;
  • Right to correction or integration: to obtain update, correction and integration of personal data;
  • Right to opposition: to oppose, totally or partially, for legitimate reasons, to the processing of personal data concerning you, even if pertaining to the purpose of collection;
  • Right to limitation of processing: to obtain data processing limitation;
  • Right to claim: to move a claim before control Authorities. Should you deem that your personal data processing performed by the Controller is infringing your rights in privacy matter, you are allowed to move a claim to Italian Data Protection Authority, by following the instructions on such Authority website

You can exercise the aforementioned rights anytime and write by means of mail to: privacy.

We underline that, where the requests are moved by electronic means, such information will be freely released and on common use electronic form.

This information concerning personal data processing does show the current status of data processing. Should data processing be modified, such information concerning personal data processing must be modified as well. Each updated version of the current privacy information will be available on the website.